Privacy Policy

Last updated: June 15, 2026

Contact: uzzam@tawzio.com

1. Who We Are

Tawzio is an AI-powered career platform that helps professionals in the Gulf and North America find, track, and apply for jobs. Our platform is accessible at tawzio.com.

For privacy enquiries, contact us at uzzam@tawzio.com.

2. What Data We Collect

2.1 Account Data

When you sign up, we collect:

• Full name
• Email address
• Profile photo (if you sign in with Google)

2.2 Career Profile Data

• CV / Resume text and uploaded files
• Work history and career stories
• Target job roles, seniority level, and years of experience
• Target markets (Gulf, Canada, or both)
• ATS health score and CV analysis results

2.3 Job Pipeline Data

• Jobs you save, apply to, or track
• Pipeline stage and status updates
• Interview contacts, dates, and notes
• Coach results including cover letters, keyword gap analyses, tailored CVs, interview playbooks, and mock interview transcripts

2.4 Usage Data

• Pages visited and features used
• Actions taken within the platform
• AI coach feature usage and credit consumption
• Session timestamps and activity logs

2.5 Technical Data

• IP address
• Browser type and version
• Device type and operating system
• Error logs and performance data

2.6 Payment Data

We do not currently process payments directly. When billing is introduced, payments will be handled by a third-party payment processor. We will never store your card details.

3. How We Use Your Data

• Create and manage your account
• Personalise your job feed based on your profile and target markets
• Generate AI coach outputs including cover letters, tailored CVs, keyword gap analyses, interview playbooks, and mock interview sessions
• Score and rank jobs against your career profile
• Track your job applications and pipeline progress
• Send transactional emails such as account confirmations and credit notifications
• Monitor platform performance and fix errors
• Protect against abuse, fraud, and unauthorised access
• Comply with applicable laws

We do not use your data for advertising. We do not sell your data to any third party.

4. Legal Basis for Processing

• Contract: To deliver the services you signed up for
• Legitimate interests: To improve the platform, monitor security, and prevent abuse
• Legal obligation: To comply with PIPEDA (Canada), KSA PDPL (Saudi Arabia), and UAE PDPL (United Arab Emirates)
• Consent: Where you have explicitly agreed, such as optional features

5. Who We Share Your Data With

We share your data only with trusted service providers who process it on our behalf. They are not permitted to use your data for their own purposes.

We do not share your data with recruiters, employers, job boards, or advertisers.

6. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will permanently delete all your personal data including your CV, career stories, pipeline entries, coach results, and usage logs within 30 days.

Some anonymised aggregate data such as platform usage statistics may be retained after deletion and cannot be linked back to you.

7. Your Rights

All Users

• Access: Request a copy of the data we hold about you
• Correction: Ask us to correct inaccurate data
• Deletion: Request permanent deletion of your account and all associated data
• Portability: Request your data in a machine-readable format

Canadian Users (PIPEDA)

You have the right to withdraw consent at any time and to file a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca.

Saudi Arabian Users (KSA PDPL)

You have the right to know what data we hold, to correct it, and to request deletion in accordance with the Personal Data Protection Law issued by Royal Decree M/19.

UAE Users (UAE PDPL)

You have the right to access, correct, and request deletion of your personal data under Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

To exercise any of these rights, contact us at uzzam@tawzio.com. We will respond within 30 days.

8. Cookies

We do not use advertising or tracking cookies.

9. Data Security

• Encrypted connections (HTTPS/TLS) on all data in transit
• Row-level security on our database ensuring each user can only access their own data
• JWT-based authentication on all API endpoints
• Rate limiting to prevent abuse
• Error monitoring with personally identifiable information scrubbed before logging

10. Children

Tawzio is a professional career platform intended for users aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has created an account, contact us at uzzam@tawzio.com and we will delete the account immediately.

11. Changes to This Policy

We may update this policy from time to time. When we do, we will update the Last updated date at the top of this page. For significant changes, we will notify you by email.

12. Contact Us